1. Introduction

Rawad Al-Qiyada Company is committed to respecting the privacy of all its clients and visitors to its digital platforms. The company is dedicated to protecting personal data and processing it in accordance with the applicable laws in the Kingdom of Saudi Arabia, particularly the Personal Data Protection Law and its executive regulations.

This policy aims to clarify how personal data is collected, the purposes of its use, the protection mechanisms, and the statutory rights related to it.

2. Scope of Application

This policy applies to all personal data collected through:

• The Company’s website
• Smart applications
• Official communication channels
• Contracts and paper or electronic forms
• Job and contract applications

3. Definitions

Personal Data:

Any statement—regardless of its source or form—that can directly or indirectly identify an individual, such as name, ID number, contact information, geolocation, or financial data.

Processing:

Any operation performed on personal data, such as collection, recording, organization, storage, updating, modification, use, transfer, disclosure, or destruction.

4. Types of Data We Collect

We may collect the following data depending on the nature of our relationship with you:

• Identification data (name, ID/residence number)
• Contact data (mobile number, email, address)
• Contractual data
• Payment and billing data
• Employment and resume data
• Technical data such as IP address and browser type
• Any information voluntarily provided via forms or customer service

Sensitive personal data will only be collected when legally or operationally necessary and in compliance with legal requirements.

5. Methods of Data Collection

Data is collected through:

• Direct interaction when registering, submitting a service request, or filling out a form
• Communication via phone, email, or messages
• Technical systems such as cookies
• Legal sources or third parties as permitted by law

6. Purposes of Data Processing

Your data is processed for the following purposes:

• Providing services and managing requests
• Identity verification and completing contractual procedures
• Issuing invoices and processing payments
• Improving service quality
• Communication regarding updates or offers (with your consent)
• Compliance with regulatory and legal requirements
• Protecting the legal rights of the company

Data will not be used for purposes other than those for which it was collected except with a legal basis or after obtaining your consent.

7. Legal Basis for Processing

We rely on one of the following bases for processing your data:

• Your explicit consent
• Performance of a contract to which you are a party
• Compliance with a legal obligation
• Legitimate interest that does not conflict with your rights

8. Data Disclosure

Your data may be disclosed to the following parties when necessary:

• Relevant government authorities
• Technical and hosting service providers
• Legal or financial advisors
• Business partners involved in providing the service

Disclosure is conducted under agreements ensuring data confidentiality and protection.

9. Data Transfer Outside the Kingdom

If data transfer outside the Kingdom of Saudi Arabia is required, it will be carried out in accordance with regulatory controls and ensuring an equivalent level of protection.

10. Data Retention Period

Personal data is retained for the duration of the contractual relationship, or as required by applicable laws, or until the purpose of collection is fulfilled, whichever is longer, after which it is securely destroyed.

11. Data Protection

Rawad Al-Qiyada implements appropriate organizational and technical measures to protect data from:

• Unauthorized access
• Loss or alteration
• Leakage or unlawful use

12. Data Subject Rights

Under applicable laws, you have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request destruction of data in cases provided by law
• Withdraw consent at any time
• Submit a complaint to the competent authority

To exercise these rights, contact:

• Email: info@macs.com.sa
• Phone: +966556332242

13. Data of Minors

Our services are not intended for minors, and we do not knowingly collect their data without the consent of the legal guardian.

14. Policy Updates

This policy may be updated from time to time. The updated version will be published through the Company’s official channels and will include the last updated date.

15. Contact Us

For inquiries regarding privacy or data protection, you may contact:

• Email: info@macs.com.sa
• Address: Al Nemer Trade Center, Western Ring Road, Al Uraija Al Gharbiyah, Riyadh 14921, Kingdom of Saudi Arabia
• Phone: +966556332242